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The Facts About Business Internet Costs
The whole thing about internet pricing does not make any sense to most businesses. That too often includes those who should understand it the best. The computer support staff, in house "computer guy", or IT cadre. But the key person needing an education is the decision maker. That person who will ultimately decide what solution your company will choose. This is for "them".
Remember that complex network services are like a Trojan horse. If the boss lets a "solution" in because the price looks good ….. the staff is left to deal with the consequences.
Be careful ... you're being tempted by the siren song of price. Woooooo ~~~ low price. Woooooo ~~~ higher speed. Uhhhh Ohhhh ~~~ long term contract. Uhhhh Ohhhh ~~~ bad service, support, maintenance and billing! And Uhhhh Ohhhh ~~~ time to update your resumé.
You understand for example that a T1 connection usually has a very stringent SLA (Service Level Agreement), one that cable and DSL does not. With the number of T1 circuits in existence and the number of years that they have been available, (and the number of abandoned smart jacks at customer sites), You're apt to be frustrated that it is significantly more expensive to install a T1 than it is to install a DSL circuit.
You might even believe that if the actual physical costs (barring any repeating for long distances) are basically the same as DSL, then if you relax the SLA, why can't T1 circuitry be used to deliver internet where DSL does not go?
You're also likely to be confused because you can get a business 15/3 circuit from a cable provider for about $150/mo and the same circuit at home is about $80. Therein is another trap. Don't get off track trying to compare a business grade line with a residential circuit. That's like comparing apples and watermelons.
Is the higher cost of a T1 circuit (or DS3 bandwidth and so on) a matter of state mandated tariffs? Is it a matter of the ISPs protecting their profits with an air of exclusivity?
No ….. now you're buying into the conspiracy theory excuse.
This can be especially migraine inducing if you business is one of those bandwidth orphans, stuck out in Boonieville, Any State USA. You cannot use satellite without cutting down big trees. You cannot get reasonable cell phone coverage even if you are willing to live with the 5Gb limit. You have no WiFi and there is no DSL. All you have available is dialup at 45K. Now that would really suck.
We have been waiting for over three years for BPL (bandwidth over power lines) which apparently is still a work-in-progress. For example sake let's say you may have been quoted say $850 last year for a full T …. with some less competitive prices above $1000.
You may also that we are bouncing signals off of satellites, trying to run IP over high power electric lines and bouncing wireless signals off of multiple towers, when the answer to rural internet coverage may be sitting on a little circuit board in the Demarc room.
Now that's really reaching …. and too simple a argument. The facts just don't support that line of reasining.
I can see where you might also think that the problem with bandwidth in the boonies is of our own making.
But here's the "education" you need to get through all of that cloud cover. Facts …. not excuses and conspiracy theories.
DSL and cable are shared services. Bandwidth is shared in the residential neighborhoods, and is often oversold. Thus many customers are paying for a limited resource, and the low retail price is the result. Even the facility into your residential location is shared …. cable shares the TV connection, and DSL rides on an analog voice grade line.
The flip side is that T1 is a dedicated service (as is DS3 Bandwidth and Business Ethernet for example). The circuit is engineered as a digital circuit, special repeaters might be required if you're far from the central office, and you don't share your bandwidth with other subscribers.
If you want to talk about businesses getting thrown under the bus, simply talk to any independent bandwidth consultant who make a living rescuing frustrated DSL and cable customers with T1 service (or any other dedicated bandwidth solution). Certainly not every DSL and cable customer is disappointed, but there are enough of them to support a thriving industry.
You need to understand that the cost of the physical plant is irrelevant. Only the price to you is relevant. And the price to you for an internet T1 is almost always dependent ONLY on the distance from your central office to a carrier POP (Point Of Presence) …. and almost never dependent on the distance from your location to the local central office.
DSL rides on an analog voice grade line. T1 is a dedicated service. The circuit is engineered as a digital circuit, special repeaters might be required if you're far from the central office. Irrespective of SLAs and oversold/dedicated upstream bandwidth, the wires for T1 and DSL are configured differently.
I can't speak for the ILECs costs to themselves when they sell a T1, but any CLEC is going to pay $X for an unconditioned copper pair for DSL, and $Y for a conditioned loop (or loops, depending on how it's delivered) for dedicated circuits.
On top of that, DSL gets terminated in a DSLAM which is, compared to traditional TDM "telco" equipment, way, way cheaper. Old school telco gear for terminating T1, T3 and OC circuits is an entirely different world with insane pricing, and one hopes, reliability. This stuff is built to meet certain standards and it's all for 5-9's reliability, which the DSL gear simply is not.
Then there's the install and maintenance, which involves possibly installing repeaters, picking the appropriate technology (e.g. traditional T1, DSL-based solutions - yes many T1s ride "DSL", but not the cheap stuff), circuit planning and possibly new construction, in some cases dropping a fiber Mux in the building.
Ongoing you are paying for the reliability of the line and a totally different tier of people to service it.
This is just the circuit itself, I'm not even getting into the handoff to the ISP and any oversubscription issues. Even Frame/ATM services over T1 where you are agreeing to go on a "shared" medium is going to be more than cable or DSL due to the underlying T1 line connecting you to the provider.
But one thing which is a HUGE factor in price is the fact that since it's a "business-grade" line, the provider's SLA's require their Techs to respond to outages "within x hours" (usually 4 hrs). Meaning if you run a business and your t1 goes out at 11pm, an ILEC tech will be on-site (or at the cross connect box) by 3am. ILEC's build that cost into the monthly price .... whereas shared/best effort services (e.g. DSL, cable) say "within 24-48 hrs" to fix it (if you're lucky), and you're on the same dispatch queue as the kid down the street who is complaining because his porn is downloading slow.
Keep in mind that the cost of copper and the equipment to support the digital circuit (Dedicated Bandwidth) is nothing compared to the cost of rolling a truck after-hours with a line tech to your location to fix the issue. AND, if it's a problem outside your Demarc (which is usually the case), you don't pay for the fix. It's the ILEC's issue .... meaning "someone* did pay that guy to go out there, just not you.
The bottom line is this.
If you're serious about your business internet needs and understand the importance of having top notch customer service to go with it, you need to go with a carrier with a reputation for great customer service. Dedicated Bandwidth is a very cost effective solution for any company who understands the difference from DSL and cable. Simply be aware that the lowest price rarely means the best service or quality. Because in the internet connection world, more often than not, you get what you pay for.
For quality Dedicated Bandwidth service, protect yourself and your investment by comparing amongst 30 first and top tier carriers where you have a Low Price Guarantee. For more information about Dedicated Bandwidth and finding your best deals and options, please visit DS3 Bandwidth
About the Author
Michael is the owner of FreedomFire Communications .... and also author of Broadband Nation where you're always welcome to drop in and catch up on the latest BroadBand news, tips, insights, and ramblings for the masses.
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Belkin DSL Splitter $15.99 Friendly interface permits easy access to DSL Internet for phone subscribers Connects between computer and phone jack Belkin Belkin International, Inc DSL Splitter F5D5901 www.belkin.com |
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Wall Mount DSL Filter $12.14 - Suttle wall mount DSL filter- Mounting lugs ~~~for wall mount phones- Customer ~~~installable- Securely snaps over existing wall ~~~jack- Meets ANSI T1E1.4 RE 7R2 standards ~~~for DSL filter complianceSE630LCCU50 |
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In-line DSL Filter w/ Splitter $11.13 - Suttle in-line DSL filter with splitter- The In-line Adapter connects between the wall jack and voice device (e.g. phone, fax, answering machine, Caller ID) providing both an unfiltered DSL jack for DSL connection and a filtered jack for a single line o |
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The House That Jack Built $8.99 The House That Jack Built |
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House That Jack Built $12.99 House That Jack Built |
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Dgn2000-100Nas - Wireless-N Router Built-In Dsl Modem $118.43 the Dgn2000 Wireless-n Router is Fully Compatible With Verizon, At&t, Qwest, Earthlink And Other Dsl Internet Service Providers. You Surf, Make Internet Phone Calls, Play Online Games And Stream HD Video Simultaneously. Replace Your Old Dsl Equipment With New Wireless-n. Its Push 'n' Connect Securely Connects at The Touch of a Button. [2243926] UPC: 606449058727 UNSPC: 43222609 9.1L x 11W x 2.7H 1.55 LB 1 Cubes |
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Brian Elias: The House That Jack Built $10.49 Brian Elias: The House That Jack Built |
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The House That Jack Built - Widescreen Dolby $14.99 The House That Jack Built - Widescreen Dolby |
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Suttle 1 SE900LCCS50 InLine Dsl Filter with Splitter $18.92 Suttle inline DSL filter with splitter. The Inline Adapter connects between the wall jack and voice device (e.g. phone fax answering machine Caller ID) providing both an unfiltered DSL jack for DSL connection and a filtered jack for a single line of voice device communications. Eliminates all erratic impedance from telephone equipment that interfere with DSL communications. FCC Registered; Complies with Part 68. ANSI T1. 421. Materialis flame retardant thermoplastic compliant with UL 94V0. Minimum 50 microinch of gold and nickel. Small compact design. Customer installableSE900LCCS50 |
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NETGEAR Wireless-N 300 Router with Built-In DSL Modem $99.99 Experience high-speed wireless Internet with this 802.11n-compatible router that features a DSL modem and fast transfer rates up to 300 Mbps. The Push 'N' Connect feature connects devices with the touch of a button. |
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Suttle 1 DSL Line Conditioner. Each $4.36 Manufacturer: Suttle 1. Each. Suttle DSL filter Ivory Voice Lines: 2 Bandwidth Technology: VDSL Filter Style: Inline Labeling: Phone Input: 1 x RJ14 plug Output: 1 x RJ14 jack Wiring: USOC Customers also search for: Discount DSL Line Conditioner, Buy DS |
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Suttle 1 In Line DSL Filter w/ Splitter. Each $3.39 Manufacturer: Suttle 1. Each. Suttle in-line DSL filter with splitter The In-line Adapter connects between the wall jack and voice device (e.g. phone, fax, answering machine, Caller ID) providing both an unfiltered DSL jack for DSL connection and a filter |
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Accessories SE630LC2F50 630LCCU2F50 2 Line Wall DSL $22.39 The Suttle 630LCCU2F50 Wall Mount DSL Filter mounts to an existing wall mount phone jack providing an unfiltered jack for your DSL connection plus two filtered lines for voice device communications (e.g. phone fax answering machine Caller ID box) via two auxiliary phone jacks. Used at each phone jack in use Suttle wall mount DSL filters eliminate all erratic impedance from telephone equipment that can interfere with DSL communications. This adapter securely snaps over existing wall jack. Provides 2 Lines Filtered (pins 3 and 4 2 and 5). 2 voice jacks. 1 Auxiliary DSL jack. Works with both 1 and 2line phones/devices. Line 2 is pass through to all connections. Meets ANSI T1.421 standards for DSL filter compliance. FCC Registered; Complies with Part 68 FCC Rules. Dimensions: 4.5 H x 3.0 W x 0.7 D. |
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DSL $34.99 Top-notch advice on adopting DSL DSL is exploding, with fifteen million fast Internet connections in 2001 and probably forty million more by 2003. The editors of DSL Prime, the weekly "industry bible," brief you on exactly what you need to know to put the technology to use. The book moves rapidly from the basics of the equipment through security, applications, and network management. With the authority of the industry's key periodical, Bourne and Burstein provide candid evaluations of the providers and manufacturers and offer technical managers a no-nonsense guide to make sound strategic decisions on DSL, reduce costs, and ensure a system that will run reliably and smoothly. Wiley Tech Briefs Focused on the needs of the corporate IT and business manager, the Tech Briefs series provides in-depth information on a new or emerging technology, solutions, and vendor offerings available in the marketplace. With their accessible approach, these books will help you get quickly up-to-speed on a topic so that you can effectively compete, grow, and better serve your customers. |
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This Is the House That Jack Built $12.32 An illustrated version of the cumulative nursery rhyme about the chain of events that started when Jack built a house. Some pages are die-cut, permitting a portion of the next illustration to be seen. |
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SUTTLE 1 SE630LCCU50 Wall Mount DSL Filter $20.74 Suttle DSL filters isolate telephone equipment impedances that interfere with ADSL communications. Features: mounting lugs for wall mount phones Customer installable Securely snaps over existing wall jack Meets ANSI T1E1.4 RE 7R2 standards for DSL filter compliance Accessories:Rack amp; Cabling:Faceplates amp; Mounting Boxes. |
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SUTTLE 1 SE900LC2F50 SE900LCCS2F50 Dual DSL Ada $17.29 Inline Low Pass MicroFilter. Two Line Filter. A plasticcased PCB assembly with a fourconductor jack on one end and a fourconductor plug on the other end. Application: Filters out erratic impedance from twoline (pins 2 3 4 5) telephone equipment that would interfere with DSL transmissions. |
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The House that Jack Built $3.99 This Rollicking rhyme tells the story of a very important house—the house that Jack built—around which wacky things happen to animals and people alike! It’s a shining example of how one event can spawn a whole series of mishaps. Best of all, it’s fun to read aloud! |
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Actiontec GT704WGB Wireless DSL Router - 54 Mbps $88 Interface: 4 x RJ-45 10/100Base-TX Network Auto-negotiating LAN 1 x ADSL2+ Network WAN 1 x USB Max DTE Rate: 1 Mbps IEEE 802.11b 10 Mbps Ethernet 100 Mbps Fast Ethernet 24 Mbps ADSL2+ G.dmt Downstream 1 Mbps ADSL2+ G.dmt Upstream Features: 3 Products in 1 - Full-rate, ADSL Modem - DSL Router - Built-in Wireless Networking Tested and certified for Verizon DSL Preconfigured for Simple Setup Includes the latest in wireless security, namely WPA/WPA2 Package Contents: GT704WGB Wireless DSL Gateway Installation CD-ROM Quick Start Guide Ethernet Cable USB Cable User Manual on CD-ROM Power Cord DSL Cable Parts: 1 year limited Labor: 1 year limited |
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Torchwood: The House That Jack Built $4.89 Built 1906, semi-detached, three storeys, spacious, beautifully presented. Left in good condition to Rob and Julia by Rob�s late aunt. It�s an ordinary sort of a house. Except for the way the rooms don�t stay in the same places. And the strange man that turns up in the airing cupboard. And the apparitions. And the temporal surges that attract the attentions of Torchwood. And the fact that the first owner of Jackson Leaves in 1906 was a Captain Jack Harkness� |